Do you ship to my country?
- Yes, we likely do! We ship to almost every country in the world, with the exception of war zones, sanctioned countries, or extremely remote areas. If you're unsure whether we can ship to your location, feel free to email us at info@shopdonsdose.com

How much is the shipping fee?
- Thanks to our strong partnerships with top logistics companies like DHL, UPS, FedEx, Royal Mail, and 17 more, the cost of shipping is covered by us, so we are able to offer FREE shipping to all our customers.

How fast will my order be delivered?
- After you place your order, it typically takes 2-5 days to process and fulfill. Once your order is ready, it will be shipped to you. For detailed shipping times, please refer to our Shipping Policy Page.

I can't track my order, why?
- Some logistical companies provide full tracking information, while others may not. If your order is shipped with a service that doesn’t offer detailed tracking, the status will be updated once the order reaches your country. If you have any questions about your order or need assistance, please don’t hesitate to email us at info@shopdonsdose.com

Can I return or exchange a jersey if it doesn’t fit?

For more details, please visit our Returns and Refunds page.

Can I customize my jersey?

- We understand how special it is to have a jersey with your own name and favorite number. That’s why we offer free customization on most of our jerseys. Simply select your favorite jersey, and under the size options, you'll find a field where you can enter your name and number. Enjoy creating a unique jersey just for you!

Are the football jerseys authentic or replicas?

- We want to be completely transparent: our football jerseys are 1:1 premium replicas, not official team merchandise. For this price, there is no store that offers authentic jerseys. Our jerseys are crafted by passionate football fans like you to celebrate memorable moments with your favorite teams.

In addition to these, we also offer beautiful and exclusive special kits that are not officially released and will not be released by any club or team.

While they are not official releases from clubs or national teams, we take great pride in their premium quality and meticulous attention to detail. Given their exceptional craftsmanship and our pricing, you won’t find premium jerseys at these prices anywhere else.

Can I design my own jersey with you guys?

- Currently, we don’t offer this service, but we’re excited to announce that we are planning to launch a program where football fans can submit their own designs. The design that gets the most votes will win and be produced as a special edition jersey. Stay tuned for updates!